We deliver real-time solutions that assist customers and improve quality of operations. Our solutions enable you to communicate with your customers in a cost effective and timely manner.
Simplify your communication channels and resolve customer issues in a timely manner without breaking your budgets.
Our out of the box business process flows provide a streamlined user experience that guides users through organization defined processes to ensure goals of the agency are met.
Our Customer Assistance System (CAS) allows staff to quickly come up to speed to manage customer interactions and provided resolutions in a customer call center.
Measure, track and evaluate your business performance. Take corrective action and/or reward employees for meeting business metrics.
Use our integrated reporting capabilities as well as define your own reports to conduct further analysis. Easy access to data is one of our guiding principle!
Get access to your data via multiple secure mechanisms. Whether its through an API or web interface, you are never far away from uncovering hidden trends.
Don't get caught off guard by an event. Our tools allow you to define rules for various scenarios, so that you are always ahead of the game.
Using our products allows you to assist customers, provide real-time information, monitor and streamline operations.
A Customer Relationship Management solution to deal with complaints, commendations and or suggestions. Read more
Board a bus and capture real time information on bus cleanliness, driving behavior and customer interaction. Read more
An SMS based solution to provide real-time information (closures, events, arrival info) to the customers on demand. Read more